Privacy Policy

Who We Are

This website is operated by Borg El Arab for Steel Fabrication (BSF), Unit 7 - Block 10 - 3ʳᵈ Industrial Zone, Alexandria, Egypt. For privacy questions, email: bsf@bsfegypt.com.

Information We Collect

When you enquire or request a download, we collect the details you provide, such as your name, work email, company and message. If you contact us directly, we also receive any drawings, photographs or other information you send.

We record download requests, the pages associated with enquiries, referral sources and campaign information. Technical information, including IP addresses, is processed to operate the website, prevent misuse and investigate problems. We also measure page visits and contact-link clicks to understand how the website is used.

How We Use Your Information

• Respond to your questions and assess quotation requests.
• Provide requested documents and send related confirmations.
• Manage customer relationships and follow up on your enquiry.
• Keep the website secure, maintain records and improve our services.

A download or enquiry does not subscribe you to a marketing mailing list.

Service Providers And Third-Party Links

We do not sell personal information. We use service providers for website hosting, content delivery, data storage and email. They may process information on our behalf, including outside your country. We may also disclose information where required by law or necessary to protect our legal rights.

If you choose WhatsApp, an AI assistant, a video or another external link, that provider's privacy policy applies. AI summary links share the public page address and a prepared prompt, not your form entries.

Cookies And Browser Storage

We use necessary cookies for download access and administrator sign-in. We remember submitted contact details in your browser to make repeat enquiries and downloads easier, and use session storage for referral information. You can remove this information through your browser's site-data settings. Clearing it may require you to enter your details again.

Security And Retention

We use access controls and other safeguards to protect information. We retain enquiry and download records for as long as needed for customer follow-up, business records, security and applicable legal obligations. Backup copies may remain temporarily after records are removed from active systems. No online service can guarantee absolute security.

Your Choices And Requests

You can ask us about your information, request a correction or deletion, or ask us to stop following up on an enquiry. Email bsf@bsfegypt.com. We may need to verify your identity and retain some records for legal or business obligations.

Changes To This Policy

We will publish updates on this page and change the date above when the policy changes.